#43 – How To Approach Customer Review Mining In CRO

In this episode, Simbar and Khalid talk about customer review mining and how you can use them to improve your website conversion rate. In this episode, we answer the following questions: 

- How can businesses utilize customer reviews to improve conversions?

- Where do you go to find customer reviews?

- How do you approach customer review mining?

- What methodologies or tools do you use in analyzing reviews?

- How do you prioritize the insights you gather from customer review mining?

- How do you tailor your strategies based on customer review patterns and sentiment?

- What are the mistakes people often make when analyzing customer reviews? 

QUESTION — Have a question about e-commerce Conversion Optimization, A/B Testing, User Research, Marketing, or Anything Else? Post in the comments section of this video!

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